Frequently Asked Questions
We don’t advertise much - a proportion of our business comes through referrals from satisfied customers. It means we can spend more time focusing on delivering great service, and less time on deciding where we should advertise. The success of our business relies on word-of-mouth, so do pass on the word if you are happy with our service.
Here at Isle of Wight Property Services Ltd we Price up each of our services Pending on the size of the jobs and the time required to complete each unique project.
Yes - materials are included in your quote. Most customers wish that we supply materials for the job in hand, But we are more than happy to be used as a labour service.
Do Your Workmen Come with Tools?
Yes - All our men carry a full range of tools to tackle a huge number of different jobs. They also carry a wide selection of small parts (screws, nails, wall plugs, plumbing connections and so forth).
How can I pay?
Isle of wight Property Services Ltd Except Cheques, Cash,debit or credit cards or even bank transfer.
What Areas do You Cover?
We are currently based in Cowes and cover the whole Isle of Wight area and also in the New Forest Area of Hampshire.
How Big a Job can You Take on?
The jobs we do generally range from 5 minutes a day to much larger jobs lasting several days, We are open to all Sorts of jobs there are none too small.
Will i have to sit around waiting for you all day?
No - we give specific slots in which we aim to arrive. We are nearly always on time, but sometimes we might be a little late. But we will always call you in advance to let you know our estimated arrival time to keep you aware of the situation.
How do you know your employees are reliable?
Unlike many firms in the building and maintenance industry, all our handymen work for us full-time. We interview all of applicants but offer jobs to about a third of people we interview. The applicants that are successful and we take on are those who are: skilled in the sort of work we take on; who are polite and well presented; who are friendly and understand the importance of customer service. All applicants are CRB checked.
If You have any other Questions that you wish to ask Contact us at FAQ@isleofwightpropertyservices.co.uk
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